Our Policies:

Forever Vintage does not offer returns, exchanges or refunds on goods purchased or put on layby due to change of mind.

If there is a major flaw with the item you have purchased, Forever Vintage will endeavour to have the item repaired or replaced. Our garments are all original vintage and may have signs of wear, this is not seen as a flaw, it is simply part of the history of the dress. As such Forever Vintage is not held responsible for any further wear or damage once it has left our store. If you have any questions about how best to care for your item (cleaning, storage etc.) please don’t hesitate to ask us.

If you have placed a holding deposit on an item, that deposit is non refundable under any circumstances, it is however transferrable to any other item in the store.

All laybys must be paid within 30 days of the date of initial deposit. Please be aware that if you have not paid for your item in full within the allotted time frame you may forefit your deposit. If you cancel a lay-by within 2 weeks from the date of purchase, you will be charged a cancellation fee of 25% of the cost of the item purchased

All alterations and accessories, such as belts, earrings and petticoats are not included in the price of the dress and can be purchased at an additional cost.

All jewellery purchased at Forever Vintage is non refundable and we do not offer exchanges or refunds on these items. Our jewellery much like our dresses are all original vintage and may have minor signs of wear. Once the item has left our store, Forever Vintage is not responsible for any further wear or damage to the jewellery you have purchased.